CalCPA ProtectPlus

Claims Administrator refers to BC Life & Health Insurance Company. On behalf of BC Life & Health Insurance Company, Anthem Blue Cross of California shall perform all administrative services in connection with the processing of medical claims under the plan.

If you have registered with the State, please fax a copy of your registration and a completed Policy Change form to Banyan Administrators (cpaprotectplus@banyan-llc.com), LLC 877-237-4519.

Claims Procedures

Whether you have received treatment abroad in a hospital, clinic or doctor’s office, or filled a prescription, be sure to save your receipts. Also, try to get the doctor’s, or hospital’s, write-up in English. Anthem Blue Cross provides translation services, but having information about your treatment in English will speed your claim.

In addition, if you pay by credit card, the billing will be in dollars, making the process of reimbursement both simpler and at a better exchange rate.

Similar procedures apply for Delta Dental as well, plus Delta will make allowances for out-of-network treatment when abroad. When you return home, you can use the standard claims forms to get reimbursed.

If you need information regarding a claim submitted about your ProtectPlus coverage, simply contact Seabury & Smith at 800 824-1154. If you have received an Explanation of Benefits (EOB) from Anthem Blue Cross, please have that information available when you call.